FAQ

Frequently asked questions

If your question is not answered here, contact the programme team directly.

  • How do we join the programme

    Tell us you are interested using the form on the contact page, or call the programme team. Someone will come back to you to discuss the details and the next steps.

  • What kinds of business can join

    Hotels, resorts and accommodation of every size, tour operators and travel service providers, and other businesses that form part of the tourism supply chain.

  • Is there a cost to participate

    Please ask the programme team directly. What is involved varies with the type and size of the business.

  • How long does staff training take

    Training is delivered online, so staff can work through it at times that suit their shifts. It is broken into short lessons, each with an assessment at the end. Your nominated representative receives additional training to manage the programme inside your organisation.

  • What does a business receive once it passes assessment

    The right to display the Child Safe Friendly Tourism mark, together with recognition from the tourism industry and government as a business operating to a sustainable standard of social responsibility.

  • What should I do if I think a child is in danger

    Call the Tourist Police hotline on 1155 straight away. You do not need proof before you call. People who report in good faith are protected under Thai law. There is more detail on the report page.

  • Will my identity be disclosed if I report something

    Agencies withhold the name, address and any information that could identify the person reporting. Access is restricted to the officials responsible for investigating the report.

  • We are not a tourism business but we would like to work with you

    The programme already works with government agencies, non-governmental organisations and academic institutions. Contact the team to discuss what a partnership could look like.

Still looking for an answer

Try the Child Safe Bot. It searches everything on this site and shows you the passages that answer your question.

1155 Call 1155 Report a concern